Perceptis provides answers. And we don’t stop there. We bring to our clients a compelling and unique combination of help desk, IT and customer support tools, people, and best practices to educational institutions to streamline their business processes.

But, unlike others, we go beyond providing answers to actually collaborating with you to solve problems. Because we bring a passion for data, we apply root cause analysis to uncover top issues. By doing this, we can point the way to solving problems, improving processes and ending repetitive cycles of "call-help-call-again".

Perceptis brings this powerful array of services to institutions via our 24x7 multimodal Enterprise Service Centers. Our network of redundant centers is unique in our industry and provides the peace of mind for any disaster recovery plans you require. Our Enterprise Service Centers are the doorway to the wide array of services we provide.

Perceptis also offers SmartiPantz^©, a powerful self-help knowledgebase that organizes information in an easy-to-access manner so students, faculty and staff can find immediate answers to questions both routine and uncommon.

Institutions around the country are relying on a new Perceptis technology called AnalysIS^©,a business intelligence tool that gathers and organizes the data surrounding their help desk operations to improve measurability, accountability and process improvement.

Finally, Perceptis is a complete IT collaborative partner, with a broad range of IT Consulting and Professional Services to offer your institution. From initial strategic planning to implementation to IT communications, Perceptis can act as an advisor or provide full-scale implementation to whatever level of support your institution requires.

Together, Perceptis Enterprise Service Centers, SmartiPantz, AnalysIS and Consulting Services lead the way in higher education in providing the most complete and compelling service offering available today.