Providing Service, Value and Confidence
Perceptis is the country's leading provider of strategic support solutions to the nation's educational institutions.
We assist students, faculty or staff with questions about email, admissions, how to connect to the network, benefits, payroll, financial aid, and more, with a passion for creating great customer experiences. Whether they choose to tap into our fully redundant system of call centers and help desks, or convenient and simple self–help online support, we provide the right answer. In less time.
Our advanced knowledge management and data metrics tools take us beyond simple call response. We employ structured root cause analysis that continuously improves the processes that drive the business of education.
Accountable. Data–driven. Customized. Cost predictable. Proven with a quality measurement of a 100% referable customer base. You're welcome to contact any of our educational partners to learn for yourself how we helped them not just achieve, but surpass their service goals.
In addition to higher education, Perceptis also provides a rich array of support services to K-12 education. Read more here.